HVAC service agreements

Maintenance Agreement Benefits

February 1, 2021 by All Contractor Marketing

Benefits of an HVAC Maintenance Agreement As a homeowner, entering into a maintenance agreement is one of the best things you can do for your HVAC. 3D Air Services, one of Birmingham, Alabaster, & surrounding areas’s best HVAC service providers, recommends having your system serviced before winter ... » Learn More about Maintenance Agreement Benefits

Google Rating

4.9

Based on 170 reviews

3D Air Services, LLC

4.9

MaryAnne Little

03:47 11 Nov 20

Srich S

23:05 06 Nov 20

Jan Bennett

21:46 04 Nov 20

Rodger Gilham was professional, knowledgeable, & worked hard to get my problem resolved.He explained & showed me the problem. Also let me see the before & after.I will always use 3D Air.Great Company!

sara compton

14:20 27 Oct 20

Patricia Thompson

16:39 19 Oct 20

Our serviceman was punctual, professional and polite. He took the time to explain all that was done and offered advice to prevent any future issues. The price was reasonable as well. I will definitely recommend 3D Air Services to family and friends.

Kyrsten Collins

20:03 14 Oct 20

We have been using this company for about a year now. Kevin has been such a tremendous help. He provided great advice when our AC unit went out. Great company. Recommend.

Dianne Scott

19:08 01 Oct 20

Great company. A1 all around.

Marie Smith

19:55 30 Sep 20

Kevin was very professional and on time.

Melody Allison

16:31 30 Sep 20

Kevin installed a new ac unit last year they were very professional & courteous. I compared my last year electric bill to my current one & my bill was down by 30%. Thanks 3D

Mickey Smith

00:34 29 Sep 20

3D always does a great job. The serviceman is friendly and very knowledgeable. I highly recommend them for your heating and air conditioning needs.

Sherry Jones

20:14 22 Sep 20

Dianne Sharit

16:50 21 Sep 20

Based on her own positive experiences with 3D Air, our daughter referred us to them when we first moved to this area. From the time we made our first call to them, we have been met with courtesy, promptness, friendliness, expertise, professionalism in every way it can be defined- -from repairing our old unit to replacing it with and servicing a new one. We have been apprised every step of the way of what was necessary and what was taking place. We couldn’t ask for a better experience.

Cody Collier

10:33 29 Aug 20

Juli Gorman

15:45 20 Aug 20

Tom

21:52 18 Aug 20

Service was fast and great. I highly recommend Joe, he was professional and fast

Lina Sims

18:13 18 Aug 20

Ramona Vincent

19:14 10 Aug 20

Very prompt and courteous in their work. The home they worked in, customer has dementia and they were very kind and understanding with the situation. They arrived on time and completed the job. I have done business with them for over 10 years and I would recommend this company to anyone looking for honest and reliable ownership and techs. The office personnel makes up 75% of why someone does business with a company. Shannon is the awesome person you speak with and without her, it might not flow as quickly.Jeremy and Liz own and operate this company and have the best employees. Give them a call if the need arises.

B A Buckland

03:22 08 Aug 20

Prompt, professional, personable and proficient. Love these folks! They are on time, congenial, professional and friendly. Love 3D Air.

Quang Nguyen

18:28 07 Aug 20

Thanks Bradley Lanniello great service work. He took the time and answered all my questions. Highly recommended asking for him on your homes hvac work

Benefield & Hamner CPA's Accounting Firm

23:16 04 Aug 20

3D Air was excellent in their handling of our project. They gave us 4 options in regards to replacing our outdated system so that we could easily match our home HVAC needs to whatever investment level we wanted to make. Each day during the installation, they arrived on time, notified my wife, who is working from home, when they arrived, when they left for lunch or supplies, when they returned and when they were done for the day. They would also explain how far along they were in the process (we elected to fully replace our 40 year old ductwork as well). Everything looks shiny, neatly installed, and there is no more "accidental cooling" of the garage area due to the old ductwork. I highly recommend 3D Air!

Mike Lucas

22:45 29 Jul 20

I am very satisfied with the friendly, timely, and effective service we received from 3D Air. I would highly recommend 3D Air.

Katy P

17:25 28 Jul 20

Bryan Singer

00:49 24 Jul 20

Brad Ianniello did a fantastic, through, and professional job at my home. Gave good advice, asked questions, and addressed everything I needed as part of getting my home ready for sale.

Mary Parker

16:23 23 Jul 20

Very good

Amanda Glassco

19:01 20 Jul 20

Ruby Romano

17:28 18 Jul 20

First time I have used this company. They came at the time that was told to me this morning. The only complaint I have as it was a bit pricey. I never dreamed it would cost me what it did, but in an emergency I shouldn't complain as the air is working good and the serviceman was very nice. He explained everything to me. I will use them again.

Kay Iknow

02:59 17 Jul 20

This is the absolute best professional business of any kind here that I have used since coming here. From owner, to estimator, to installers, to office people to followup the at 10+ in every area. Joe was a first contact with company and he sealed the deal to replace my furnaces air conditioners and hot water heater. Very thorough in evaluation of my needs. We are now very comfortable.

Britney McKenzie

18:27 02 Jul 20

Herman Jones

23:03 30 Jun 20

Kevin did a great job on our ac unit, he was very professional, answered all my questions, was on time and very friendly and our ac is working great!!!!

James Gaylor

02:07 27 Jun 20

First of all they gave you a time that they would be here and it was on the money!Kevin was courteous and pinpointed the problems immediately and had the issue solved within minutes.My unit is pretty old and on its last leg , there was no trying to sell me something I didn't need or any kind of crookedness that you might get from some places. I will definitely be buying my next unit from Jeremy and 3D Air.I don't recommend many things but I can honestly say that I recommended this company to everyone...A++++

C Cloyd

13:36 23 Jun 20

We’ve used 3D Air for years. One of our units stopped cooling Saturday night. I called 3D Air at 8:00 Sunday morning. They were knocking on our door at 8:45. They fixed the problem within minutes. 3D Air is a great company with great people. Highly recommend.

Jay Carr

19:02 16 Jun 20

Chris is very knowledgeable. Diagnosed the problem and needed to order a part. Very thorough and communicated throughout the entire process. The company let me know he was on the way via text, so I could be prepared. Great job. I highly recommend 3D Air Services LLC

Daniel Richardson

16:39 12 Jun 20

Scott Whitlock

15:44 10 Jun 20

Chris did a wonderful and complete job. He showed up on time, and he was professional and knowledgable. I’ve used 3D Air since I moved into the new house, and I have always received very good service.

Stuart Nash

14:56 08 Jun 20

These guys have been very open and honest with us with everything that has involved our heating and cooling system. They have always tried to find the best way to either repair or replace any parts.

Curtis Dowdell

05:01 05 Jun 20

Rodger completed a late night call, was punctual, polite, and serviced our a.c in under 30 minutes. Will continue to use 3D and recommend to friends and family. Stay cool everyone

Angela Kathryn Hon

00:20 04 Jun 20

My husband and I were very pleased with the services provided by Kevin Burke. He recommended and installed a Reme Halo Air Purifier which has drastically improved the quality of our air. He is very knowledgeable, professional, and always does a great job with resolving any HVAC issues we have.

Jay West

04:43 25 May 20

Amanda Duren

15:19 20 May 20

I cannot say enough nice things about Kevin Burke with 3D Air Services. He has been to our house a few times now to work on 2 separate air conditioners and has always done an amazing job. Highly recommend!!

Benita Dent

00:09 20 May 20

I gave them a call on a Friday to schedule an appointment for the following Friday. Chris arrived on time & discussed all options with me. That was around 9:00 a.m. by 3:30 p.m. the same Friday the crew came to put my new unit in. They returned on Monday to complete the installation. All the technicians were awesome. I would recommend 3D to my family & friends.

Gerardo Silva

11:20 19 May 20

J Shawn Gentle

01:20 19 May 20

3D Air has never left us hot or out in the cold! They are very honest, very professional, very reliable, and are very reasonable given their high quality. We have replaced 2 of our 3 units with them in this home and they designed a new system for our last home. They service every six months like clock work. We are also a healthier family as we use system filters and ultraviolet light. We have pets and asthma and this system helps tremendously. Use the professionals at 3D Air. Do it right the first time. We have been doing business with them for around 20 years.

Shannon Hataway

19:07 18 May 20

Need furnace replacement for a very old system. Everyone was friendly, quick and professional! Thanks Jeremy, Rodger, Joe and Chris!

Jed Alford

01:06 16 May 20

Rodger Gilham is the man. He came in and got the job done no problem. Figured out our hvac problem and fixed it all in one day. I strongly recommend this guy! 👍👍

Sylvia Peral

14:04 15 May 20

We had a problem with our unit last summer and 3D Air Services took are of it. I was very impressed with they service and professionalism that I decided to sign up for the maintenance service and now they come twice a year and service my unit! they call, text, email to let me know they are coming and I really appreciate that! also, their office staff is very friendly :) great company highly recommend to anyone. Happy Hoover Customer!

Alan Herndon

15:13 05 May 20

Great folks!

flowbee _89

00:12 05 May 20

Awesome A+++

Jessica Gandy

22:58 04 May 20

Charles Littleton

15:43 23 Apr 20

We had an April Aire and a Solaris system installed about a month ago. My wife has allergies and this system has dramatically improved her breathing and reduced the amount of medicine she has to take daily. We really appreciate the company recommending these products to help resolve some of her allergy issues. And I can honestly say It has made a tremendous difference. Thanks

Bryton Vollrath

23:58 16 Apr 20

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Facebook Rating

4.7

Based on 104 reviews

3D Air Services, LLC

4.7

William Micheal Dollar

18:49 02 Nov 21

They have fantastic customer service. They recently installed an upgraded system in our house and have followed up several times to ensure that everything is running as promised. Jeremy, Joe, et al, are very professional and customer satisfaction is their top priority.

Julie Seales Sanders

13:06 29 Oct 21

Fast, dependable and reasonably priced

Jane Cornelius

22:33 22 Oct 21

Timely service with an experienced technician. We were very happy with the service

Leslie Smith

06:14 24 Jul 21

TLDR Summary;I called on a Friday night around 9:30. Service began at 11:40. A/C back online at 12:25.Highly professional, very friendly, and an extremely good value for the services performed. Will be using for routine maintenance, etc. in the future.11/10.Full review:Erika, from dispatch I presume, was very courteous to me on the phone and highly professional. She showed empathy when I told her about my AC woes on a hot summer night in Alabama. It was WAY hotter inside my house than outside. (Side note: Clayton Homes have great insulation by the way, but that doesn't do much good when it's hot and you need it cold with no A/C!)Anyway, she got Roger to come out to my home, and that's where it truly began. They gave a courtesy call when he was on the way, which was nice because it woke me from my nap to give me a heads up. He arrived just a little while after that, and began his work immediately. It didn't take Mr. Roger very long to figure out what was wrong with the system - he politely explained what the issue was and fixed it for me. He even fixed some issues left over from a poor installation that I didn't even know were problems!Now, my issue wasn't a tough one to understand, but I expect it was a challenge to fix. So when I say it only took him about 45 minutes to get my completely dead A/C system back online, I mean it as a pure compliment. I would recommend this company 100%.

Christine Upton

20:23 21 Jul 21

I'm so very thankful to 3D Air Services, LLC‼️The technicians were not only extremely courteous, but polite & stayed until almost 7pm last evening to make sure that everything was running smoothly. Great installation, which included all of the wiring to the new ecobee (wifi) thermostat 🥰 People can fuss about the cost of merchandise, but ya get what you pay for & it's good to know that they stand behind all of their work 👌

Kristy Johnson

02:21 13 Jul 21

They replaced a thermostat for me. The thermostat costs $87.00 at Lowe’s. They charged me $387.00 for the thermostat and the installation. It took the technician 39 minutes. A total rip off. I will never recommend them and I will never use them again!

Mary R Rafferty

19:59 01 Jun 21

From installation last year through today’s maintenance check, the service and service technician has been excellent.Professional, friendly, knowledgeable!Highly recommend!

Kathy Davis Hines

04:48 18 May 21

I had the duck-work in my downstairs finished basement replaced previously with their company. They did a great job! Bought an extended warranty. Had leaking from upstairs bathroom to bedroom downstairs. They came quickly at 5:30 pm to double-check that the water leakage wasn’t related to the work they did. Very professional, friendly, and reasonably priced. Highly recommend.⭐️⭐️⭐️⭐️⭐️

Gerry Shields

21:29 07 May 21

Technition was polite and explained what he would have to do solve the problem

Emma Grace Garcia

04:09 06 May 21

Few years back had this company install an AC unit in Pelham... had issues immediately after and ever since. Eventually found out that the system they sold us was way over priced and one of the cheapest brands. If you’re considering replacing your AC make sure you compare prices because if you don’t have much knowledge of costs when it comes to AC systems you will be ripped off. Definitely learned my lesson.

Marie Hartley

15:25 03 May 21

Very efficient, they were on time, Did a great job checking everything outAsked if I had any concerns!When he was through, informed me of everything he had done!Good price !

Shamel Champ Young

14:54 03 May 21

Awesome service and Mr. Joe and his team done a Great job!!! We are loving our New Unit !! Thanks 3D and Team!!

Glen Massey

01:11 24 Apr 21

Knowledgable professional team.

Bob Boehme

19:52 19 Apr 21

Honest service with fair rates. They always show up and on time

Renee Caldwell

14:40 09 Apr 21

Great Service... I called yesterday and someone came out the next day and cleared up everything. Thanks

Debra Mays

17:22 08 Mar 21

Very professional and excellent work.

Jo Vernon

16:45 25 Feb 21

Very punctual and professional.

Carol Cornelius

15:41 26 Jan 21

Kevin was on time and he answered my questions and showed me pictures of the area of concern. I felt like he was truthful with me and addressed all of my concerns.

Ann Mulkin

14:54 15 Jan 21

Kevin Burke is a very good tech. He is kind and professional. We love to see him come.

Cathy Hawkins Green

00:03 14 Jan 21

We woke up this morning with no heat on our upstairs unit. Called 3-D Air and the problem was fixed within a few hours! Chris was wonderful! Fast, efficient, and professional! Great company! We wouldn’t use anyone else!!

Sherri England Martin

14:31 03 Jan 21

I can’t say enough about this business!!!They have the bestestest 😬 customer service, sales people and service technicians! We purchased a complete new HVAC system back June 2020 we also purchased the additional air purifier thinking it would help with the allergies I have.Obviously things have changed and the allergies I was dx’d with is the least of our concerns 🤷🏼‍♀️The system is wonderfully quiet and I love the air purifier!!Honestly I didn’t think I would use all the “smart” features, but, I was wrong 😑 Any questions or concerns I’ve had they answered promptly or even came out to check on immediately.And we have most definitely seen a difference in our power bill!!We are so thankful that we are doing business with amazing people with such integrity!Thank you 3D Air Services keep up what you’re doing!

Richard Ingram

00:19 24 Nov 20

3D Air has been great! They are prompt and give excellent customer service. Brad was very diligent and went the extra mile to make sure our heat was working correctly! A+.

Diane Obering Vinzant

18:41 15 Oct 20

Very professional and knowledgeable. No time frames to sit and wait on them, they arrived when they said they would. I highly recommend 3D Air!!

Heath Speegle

19:27 03 Oct 20

It's not easy to find an honest and dependable HVAC company. 3D Air did an outstanding job, installing my new system promptly and at a good price. When a minor problem arose a month later, they quickly resolved it. I'll always recommend them.

Katie Eason

22:07 10 Jun 20

Our air went out about 1:30 this afternoon. I’m nearly 6 months pregnant and we all know how Alabama summers are. I panicked. By 2:00, I had an appointment for a technician to come out between 4:00-6:00. Our tech arrived at 4:40, and the air is fixed just after 5:00. I can’t say how nice they are. I definitely recommend purchasing your warranty package with your unit, and I absolutely recommend using 3D Air Services!

Angela Wilson Thigpen

15:39 08 Jun 20

Really good customer service and tech Kevin was good as well

Amanda Duren Crawford

15:21 20 May 20

We have had wonderful service with 3D Air Services and Kevin Burke every time we have had any issues with our AC units. Extremely fast turnaround time and always super friendly!

Randy Latta

01:42 13 May 20

Kevin came and analyzed our 15 year old system. 2 units needed servicing and our upstairs unit needed replacing. He gave us a good price on a Bryant 3 ton unit. Today Chris and Robert came to our home and were very professional. We know we'll need 2 more units down the road, but for now they only sold us what we needed. They also cleaned all of our ducts and cleaned our dryer vent. 3D is our Go 2 company.

Jessica Colburn

22:33 07 May 20

Solaris Air Purifier. I have had 2 installed and I can really tell a difference. Can breathe better and has really helped with allergies. I highly recommend. They did an excellent job.

James Gaylor

20:23 07 Apr 20

Kevin was outstanding. They got here on time , pinpointed the problem immediately and got it rolling right away.Some of the best customer service I've ever seen. My unit is on its last leg and I'll definitely be buying my new unit from Jeremy and his company.A+ ⭐⭐⭐⭐⭐

Brian Alford

16:26 07 Apr 20

Extremely satisfied with the work and customer service that 3D Air has to offer. Had a ductless mini split installed in my bonus room. Lowest price and best service around!

Barry Burgess

17:11 13 Sep 19

Guys did a wonderful job on install , very professional and neat protected all surfaces and explained process very well. Very thoroughly enjoyed working with them.

Jessica O'Daniel

18:55 03 May 19

Fast & friendly service. Everyone I spoke to was incredibly helpful and professional. Would recommend to anyone in need!

Claire Hudson

05:19 28 Feb 19

I appreciate the reminders of coming appointment, he arrived as scheduled, answered my many questions and explained things. Chris is very professional.

Patricia Buckey

17:12 22 Jan 19

Fan motor went out, Roger came right away that a.m. and repace the fan motor. Rate:***** Thx Roger for the service.....

Lisa Narrell-Mead

01:31 17 Nov 18

Chris and 3D do an amazing job for us. They are prompt and actually show up when they say they will! Plus, their service and recommendations have lowered my power bill. Thanks Chris!

Ann Melton Wurtele

23:08 10 Nov 18

On a Saturday called they sent Kevin Burke to us. We had no heat... he fixed it in a prompt manner. He’s the best. He was very considerate,and nice. Great job.

Cheri Houston

15:22 22 Oct 18

Amazing sales and installation services! Chris Gilham was very professional, provided answers to all of my questions and followed up after the new A/C and Heat Pump were installed. I am totally happy with the entire process!!

Kay Smith

21:28 11 Oct 18

Chris did a wonderful job for us.He is very knowledgeable related to what was wrong with my air conditioner. He explained so I could understand the problem.

Sheila Guidry

19:07 18 Sep 18

5 stars Best company in the business! Chris installed a Reme Halo and Aprilaire, I can tell a huge difference in my air quality!

Jay Friedman

03:12 01 Sep 18

Chris was professional and very helpful

Madeline O'Brien White

22:21 22 Aug 18

We are very, very happy with the service we have received. Roger, Clint, and Chivarious were very professional. We appreciated how they respected our home, leaving no trace of debris. We replaced our units with 3D and highly recommend them. We will depend fully on them to follow up with maintenance.

Jeromy Phillips

16:13 03 Aug 18

Great service. Good prices. Very friendly staff and Kevin is awesome....he fixed my unit in no time. I would refer anyone to use 3D Air Services. Nuff said.

YoandRick Vanderslice

23:51 27 Jun 18

Fantastic!!! Got home from work was 81degrees in here called them about 4pm they were in hour n half.

Valerie Thornton Powell

12:27 28 May 18

Used these folks last week. Did a great job. Worked very hard and very professional! Thanks!!

Jeana Smith King

00:07 19 May 18

I am so pleased with my new unit. My air went out on a Saturday afternoon. I called and Roger was here asap. Got me up and going even though my 20 yr unit was shot and had to be replaced. Monday I got my new unit and I love it!!!! Next the grill on my filter broke and fell and Roger came back out and replaced and fixed that. It was so refreshing to get good service with a caring company!!!! Will Never call anyone else again!!! Honest and excellent service!!!!

Andrew Warnberg

18:03 18 Apr 18

I wish I could rank them higher than 5 stars. The entire process from getting the quote, to setting up the appointment and getting our old HVAC & water heater replaced was perfection. Their crew was always very kind and polite and I never had to clean up behind them. 100% professionalism! I will be recommending 3D Air to everyone in the Birmingham metro area. Thank you all so much!

Scott Grant

15:00 06 Apr 18

Elizabeth Stpierre

20:33 24 Feb 18

Fantastic job by Chris Gilham and his team today!

David Holden

13:25 21 Jan 18

Had a very old heat pump go out Thursday evening (1/18/18). Based on FB post I'd seen, I gave them a ring late Thursday night. By 10:00 Friday morning, we were already in process of installing a new Bryant heat pump system. Kevin Burke, Roger Gilham and the entire crew were outstanding and super easy to work with. Couldn't be happier with the new system or the really nice job they did with the install. New heat pumps are not cheap by any stretch, but they also have some great financing options. We'll definitely be using 3D again. Highly recommend them!

Todd Goode

19:24 16 Jan 18

We had been trying to help an older lady in our neighborhood get her heat fixed. It went out Saturday. By Tuesday, 2 companies who had said they would fix it had delayed her again. With the 2 coldest days of the year coming, We called 3D. Jeremy got someone out to her house in about an hour. He checked it, drove to Birmingham to get the part and had her house nice and toasty before lunch. All at a very competitive price. Lots of companies can claim great service, but 3D actually delivers!! Thank you 3D!!

Crystal Lynn

04:21 03 Jan 18

Monico Genice

03:08 03 Jan 18

Excellent service. They made sure to get us heat before the cold weather got here. The workers were polite and professional. Thank you 3D!!

Adam Owens

18:39 10 Oct 17

We had an 18 year old unit that finally bit the dust on Sunday...mind you in the middle of a down pour from Hurricane Nate. I called 3D and they said they would have someone out between 2-2:30. Chris called and showed up at 1:15pm. He took his time, worked on the unit and gave us an estimate for the repair but also to replace the unit. We decided it was time to do so and so they got on it the next day replacing the unit within a few hours. The unit has been installed for a day and is running great, very quiet and the installer even leveled out the area where the heat pump would sit to make sure it was balanced properly. I can't stress enough how much customer service makes a difference for us and Chris and the crew at 3D really did a great job.

Kristy Rastelli

18:44 15 Sep 17

Love 3D Air, always on time and service techs are very professional and accommodating. We recommend them to all our friends.

Jerelyn Tiller

23:06 03 Sep 17

Best heating and air company in Birmingham. Roger is awesome and company is honest and very service oriented!

Monta-Phyllis King

13:03 30 Aug 17

Gary Hoffmann

21:06 18 Aug 17

Very prompt. Called to let us know he was on the way to our house. Fixed the problem. Give them a call.

Todd Jones

00:40 04 Aug 17

Had 3D Air Services come out and put in a new unit for me and I couldn't be happier. Amazing service and willingness to answer all my questions. Great bunch of guys and a special thank you to Kevin, Nick, and the installation crew for all your help and making it happen!

Nicole Bailey Grafe

21:14 12 Jul 17

Loved the professionalism!!! Completely happy with everything they did. Even happier they were able to replace my system sooner than later in the middle of summer.

Sandy Lochrico Reeves

20:49 09 May 17

Clark White

14:41 24 Apr 17

We enjoyed working with Jeremy, Chris, Roger, and Jimmy through the stages of quoting, selecting, and installing our new units. At all stages, everyone in the company acted with integrity and competence in their work and their communications with us. This is a major purchase that we were able to make with confidence because of the team at 3D. Thank you guys for a great job!

Brandy Barrett Fincher

17:14 10 Mar 17

Andrew Miller

18:15 03 Mar 17

I received several estimates to replace my heat pump. 3-D gave me an estimate about $1100.00 less than another well known company. They did a quick professional installation. They were courteous and knowledgeable. I highly recommend them.

Jay Carr

19:49 25 Jan 17

Great service and very thorough on the job. Identified the problem and resolved it quickly. I highly recommend them.

Malorie Farrell Miller

01:59 17 Jan 17

3D Air is great! Whenever we have issues with our unit they send someone out as soon as possible. We just recently purchased an air purifier (the Halo), and we love it! We have pets and I have noticed a fresher smelling home and less particles in the air.

Amy Gilham

00:20 17 Jan 17

Great company! Takes care of their customers as well as their employees.

Stephanie Dooley Henry

03:38 31 Dec 16

Kate Chandler

16:43 03 Aug 16

The staff was friendly and did an excellent job! Now, we have a reliable HVAC system and a company we can trust!

Emily Sykes Benson

23:19 08 Jul 16

Very dependable and honest company! Everyone I have worked with has been extremely nice. We just had a new unit installed and the entire process was easy and they made sure we understood everything that was going to happen. Highly recommended!!

Josh VanZandt

10:10 27 May 16

Got a call from my wife saying it was 82 in the house and it climbed all the way to 88, called 3D they said they could get someone there by 7 this was around 3. Chris came in checked everything out found the faulty part in about 10 minutes and got in fixed by bed time it was 79 and this morning it was 72. Great service and attention. Thanks again for attention to your customers

Derrica Williams

01:25 12 May 16

Reading all of these "great" reviews makes me wonder what happened with my service. Because as of right now, I wouldn't recommend this company to anyone. I had an appointment Monday and have yet to see anyone let alone hear from anybody to reschedule. All I got was excuse after excuse and I refuse to keep calling. So, sorry I can't give 5 stars for a company that's unprofessional with bad customer service.

Jillian Combs

14:34 06 May 16

Thrilled with 3D Air! Fast and efficient service.

Cindy Carter

01:57 11 Mar 16

Always do a great job for us as well as many of my family. CINDY AN RAYBURN CARTER.MONTEVALLO ALABAMA HIGHLY RECCOMEND THIS CO

Allen Heaton

19:28 09 Dec 15

Never on time. My wife waited for over 3 hours yesterday for the guy to come over after we where told he would be over at 1pm. And he never showed up she called last night and left a message no call back called to day and left messages. She received a call back from there office and the lady said that the repair man came bye yesterday but u where not home that's a bunch of bull. Then the lady asked if he could come bye today my wife said no because we are both at work and then the Lady says see does not think he will be able to make it tomorrow it's going to have to be Friday. I glad we are not the ones paying for this that its my landlord but I will never recommend this place to anyone. All we want is for are heater to work right and back to the way it was before these people from 3D started working on it.

Ann Jones

00:39 31 Oct 15

Carol Green Dillon

23:57 30 Oct 15

Great experience from beginning to end. Everyone was knowledgeable and kind. Thank you so much for great products and superb customer service.

Michael Harris

15:48 29 Sep 15

Blake Gilham

00:39 12 Sep 15

Absolutley superb company. Proffesional, and knowledgable they can fix seemingly anything. They treat the customers with respect, and are honest to a tee. Wouldnt use anyone else.My unit went out late last night, a wore burnt up. 3D was there first in the am and had it back up and running, no problems at all.Fantastic company. If you use anyone else, you are using the second best.

Adanys Clerch Payne

12:45 18 Aug 15

The worst experience I've ever EVER had with an air conditioning repair company. The technician saw a lady by herself with a baby and decided to double the price of freon just because he knew I would not know any better. Did not even fix the leak so soon enough I will have issues again. I will not recommend them to anyone. If I could leave a review with no star I would but you have to click at least 1. Terrible!

Nancy Randall English

14:25 30 Jul 15

Great service, prompt and efficient. Would recommend to others.

Bill Segrest

00:32 23 Jul 15

3D Air Sevices just left my home. Firstly, very glad to have air again! Chris was awesome! Very knowledgeable, quickly got us back up and running without giving any sort of run around. Before leaving, he explained several things that we might be interested in also doing, clearly describing pros, cons, and whys for each. Very satisfied!

Nicole Holsomback Vernon

20:40 19 Jul 15

Professional, dog friendly , efficient, on time and great service.

Amanda Payne

01:05 23 Jun 15

3D Air is by far the best AC business out there! Not only are they extremely knowledgeable, they truly have the best customer service around! They genuinely care about the customer and go ABOVE AND BEYOND what is expected! Thanks to Rodger and Kim for taking care of me! You two didn't stop until I was all fixed up! Thanks for making a horrible situation so much better!! I'll never use anyone else!

Christie Young Hines

12:46 20 Jun 15

After almost a week without AC (and 96+temps). I can't possible thank 3D enough.They were pleasant on the phone when I called to ask for help and the tech that came out spent a lot of time making sure he understood the full extent of our issues. Our experience was positive AND we are cool again!THANK YOU SO MUCH (awesome staff: Erica, Roger, Liz and Jeremy)

Stacy Pless Littleton

20:16 10 May 15

This is a great group of people. Would recommend to everyone. They are curtious, professional, punctual and friendly. They did a great job, hardly even knew they were there. They replaced both up and downstair units, inside and out including all duct work and added an attic fan. Thank you for all the hard work.

Ben Green

19:18 08 May 15

Sydneia Lindsey-Kuhn

21:52 06 May 15

Alabama and no ac in May=no bueno. Fortunately this company came the day we called and fixed our problems. Highly recommended!

Andy Dooley

23:49 09 Apr 15

You couldn't ask for a more professional and trustworthy company to service your heating and cooling system. I call Chris at 3D every spring to service and clean my a/c and every fall for the gas furnace. He does great work at very affordable prices. The office staff are always friendly and very flexible on scheduling.

Sue Black Farley

15:16 09 Apr 15

We have been using Chris for our air and heating services for over 5 years. We love the service we get, very honest, on time and knowledgeable. Also, very affordable. He has always gone out of his way for us! We would not use anyone else.

Cory Davis

05:15 24 Feb 15

You couldn't ask for better people and FASTER response than this!! Called around 10:00 PM, they were here and had us back up and running within an hour. Pricing was EXTREMELY reasonable! VERY SATISFIED! Thank you!

Savannah McFarland

14:57 12 May 14

Thank you so much to Chris for coming out and figuring out what was wrong with my AC. And for Miss Erica In the office for being on her game! #yallrock

Savannah McFarland

14:57 12 May 14

Greg Edgeworth

15:29 09 May 14

Kellie Goodwin

15:21 22 Apr 14

Showed up early and done a wonderful job. Couldn't ask for better service. Again thank you so much!!

Linda Lawley Hutton

17:08 14 Jan 14

Barbara Buckland

15:42 06 Dec 13

06/22/19 Another great experience with 3D Air. Called at 2PM when it was getting hot in the house and the condenser fan wouldn't come on. Fifteen minutes later, Kevin's smiling face was at my door and fixed the problem. I just love the customer service at 3D Air! Thanks y'all!3/22/17 3D continues to be a five star company for me. Always friendly, competent and thorough. I called at 9PM last night when the AC wouldn't come on. Roger answered the phone and Kevin was here at 9AM. He was extremely professional and kept troubleshooting until he found the source of the problem. Can't thank them enough for taking such good care of me. I've been a customer since 2012. The office staff is also very friendly and competent. Thanks go out to Erica for working me in. 12-6-13 Exceptional company. Friendly, on time, best prices and great service. They even found a rebate three months after system was installed.

Kathy C Jackson

15:34 31 Oct 13

very satisfied customer here!! :)

Vivian Smith McSwain

04:14 10 Aug 13

Tracy Laggy McAnnally

22:36 05 Jun 13

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