preventative maintenance

Preventative Maintenance Plan Benefits

September 1, 2018 by 3D Air Service

Preventive Maintenance Plan – Birmingham, AL You work hard, now let 3D Air Service work hard for you. We offer Maintenance Plans to keep your system running efficiently all year long. Therefore with our plans, all your heating and air conditioning equipment is protected. 3d Air Service is also your ... » Learn More about Preventative Maintenance Plan Benefits

Google Rating

4.8

Based on 139 reviews

3D Air Services, LLC

4.8

Curtis Dowdell

05:01 05 Jun 20

Rodger completed a late night call, was punctual, polite, and serviced our a.c in under 30 minutes. Will continue to use 3D and recommend to friends and family. Stay cool everyone

Angela Kathryn Hon

00:20 04 Jun 20

My husband and I were very pleased with the services provided by Kevin Burke. He recommended and installed a Reme Halo Air Purifier which has drastically improved the quality of our air. He is very knowledgeable, professional, and always does a great job with resolving any HVAC issues we have.

Jay West

04:43 25 May 20

Amanda Duren

15:19 20 May 20

I cannot say enough nice things about Kevin Burke with 3D Air Services. He has been to our house a few times now to work on 2 separate air conditioners and has always done an amazing job. Highly recommend!!

Benita Dent

00:09 20 May 20

I gave them a call on a Friday to schedule an appointment for the following Friday. Chris arrived on time & discussed all options with me. That was around 9:00 a.m. by 3:30 p.m. the same Friday the crew came to put my new unit in. They returned on Monday to complete the installation. All the technicians were awesome. I would recommend 3D to my family & friends.

Gerardo Silva

11:20 19 May 20

J Shawn Gentle

01:20 19 May 20

3D Air has never left us hot or out in the cold! They are very honest, very professional, very reliable, and are very reasonable given their high quality. We have replaced 2 of our 3 units with them in this home and they designed a new system for our last home. They service every six months like clock work. We are also a healthier family as we use system filters and ultraviolet light. We have pets and asthma and this system helps tremendously. Use the professionals at 3D Air. Do it right the first time. We have been doing business with them for around 20 years.

Jed Alford

01:06 16 May 20

Rodger Gilham is the man. He came in and got the job done no problem. Figured out our hvac problem and fixed it all in one day. I strongly recommend this guy! 👍👍

Sylvia Peral

14:04 15 May 20

We had a problem with our unit last summer and 3D Air Services took are of it. I was very impressed with they service and professionalism that I decided to sign up for the maintenance service and now they come twice a year and service my unit! they call, text, email to let me know they are coming and I really appreciate that! also, their office staff is very friendly :) great company highly recommend to anyone. Happy Hoover Customer!

Alan Herndon

15:13 05 May 20

Great folks!

flowbee _89

00:12 05 May 20

Awesome A+++

Jessica Gandy

22:58 04 May 20

Charles Littleton

15:43 23 Apr 20

We had an April Aire and a Solaris system installed about a month ago. My wife has allergies and this system has dramatically improved her breathing and reduced the amount of medicine she has to take daily. We really appreciate the company recommending these products to help resolve some of her allergy issues. And I can honestly say It has made a tremendous difference. Thanks

Bryton Vollrath

23:58 16 Apr 20

Evan Karr

18:19 16 Apr 20

Jean Jones

16:34 14 Apr 20

They came out and was very helpful and professional

James Gaylor

20:17 07 Apr 20

First of all they gave you a time that they would be here and it was on the money!Kevin was courteous and pinpointed the problems immediately and had the issue solved within minutes.My unit is pretty old and on its last leg , there was no trying to sell me something I didn't need or any kind of crookedness that you might get from some places. I will definitely be buying my next unit from Jeremy and 3D Air.I don't recommend many things but I can honestly say that I recommended this company to everyone...A++++

Brian Alford

16:28 07 Apr 20

Extremely satisfied with the work and customer service that 3D Air has to offer. Had a ductless mini split installed in my bonus room. Lowest price and best service around!

Ryan Harrison

21:09 24 Mar 20

I recently had such a good experience with this team. From the initial call, all the way to the follow-up visit. We had one unit replaced at a fair price. Installation techs were friendly and neat. They laid mats down all the way through the house. Very quick turnaround time to get a unit installed. 10/10 would recommend!

Tyler Hearin

20:56 17 Mar 20

Wanda Dunn

21:14 04 Mar 20

JOE RIEVES, II

13:43 25 Feb 20

Edith James

20:48 11 Feb 20

We recently moved to Birmingham and had an issue with our heating. Not being from the area, we took the advice from someone and called 3D Air Services. I'm so glad we did. From the beginning until end their team was courteous and professional. Our technician, Joe Stockman, was awesome. He listened carefully about the problem and went right to work. He was knowledgeable and thorough. If you have any issues, I strongly recommend using 3D Air Services.

Michael Narveson

22:19 06 Feb 20

We used 3D Air Services for a project at our church and couldn't have been happier. They were very responsive, thorough, and affordable. The technicians cleaned up the building very well and were attentive to every detail we asked of them. I highly recommend this company!

Stacy Colvin

00:57 21 Jan 20

This is the second time 3D has saved me. My heater suddenly stopped working working so I gave 3D a call. Kevin was my technician and quickly determined what the problem was. Kevin is a friendly guy and patiently explained what needed to be done. I have now signed up for regular servicing and appreciate the quality work they do.

Taylor Stephens

15:01 17 Jan 20

My HVAC was leaking water when I got home from work. I called 3D Air Services and they came over to fix the issue. Not only that, but Kevin also did his due diligence and made sure everything else was running smoothly while he was there, even though it was after hours. Fantastic customer service both from Kevin who came out and Shannon who took my call. Thanks to both of you!

Steve Sanders

19:50 15 Jan 20

Knowledgeable on Mitsubishi package systems. Responded same day as inquiry. Have worked with technician in the past.

Cheryl Gaines

23:27 03 Jan 20

Reliable and polite always.Great service.

Bob Uland

00:54 03 Jan 20

Colin S.

22:29 26 Dec 19

MaryAnne Little

05:15 21 Nov 19

Rory Chrane

17:47 19 Nov 19

I got their name as a referral from a home remodeler who was sold on their business efficiency. Now I see why. Such a relief to have the help of these folks. Very professional and smart on climate control. No guessing around and hem- hawing, "might be this, might be that" kind of response you get from others.. Chris knows what he is doing, and instills confidence. The 3D team has the kind of people who you don't mind saying, just fix it ,whatever it is, and not have to bother with second opinions etc. I wish I had all the money I wasted with rookies in the past before I found these professionals. If you need heating or AC help just call them you will be pleased.

Matt Powell

22:25 07 Nov 19

Kevin was the technician that came to do a cleaning on our A/C & Heating unit. He was a nice guy - very personable. He was at our home about an hour & explained everything he did (with pictures). The total bill ended up being less than we expected since our unit didn’t require a “deep clean” which is what I asked for. He could’ve done the “deep clean” that I had requested but the fact that he didn’t (since it didn’t need it), in my opinion, goes to show the kind of honesty the company believes in. Thank you 3D!

Svetlana Vantsevich

12:17 23 Oct 19

B A Buckland

15:11 21 Oct 19

Prompt, professional, personable and proficient. Love these folks!

Cynthia Mosley

20:20 10 Oct 19

Professionalism and courteous are what sets this company above others. I've used them for the last 7 years with HVAC installation and yearly servicing on both my units. I wholeheartedly recommend this company for your HVAC needs. The repairmen arrive on time, introduce themselves and tidy up behind themselves. The service maintenance agreement is thorough with great prices. They support veterans and senior citizens. This company is truly second to none.

Sherry Thompson

05:35 02 Oct 19

Emerson Negrete

01:13 01 Oct 19

bob thompson

23:02 24 Sep 19

Shannon took my call and set up appointment with efficiency and care. Kevin came same day in appointment window and diagnosed problem and fixed it quickly. Had a problem on other unit (Trane) a few weeks ago and Shannon and Kevin handled that one also. Great people to do business with. Also love getting invoice by email and the reminder text and call.

stefanie woodrow

20:08 18 Sep 19

Abraham Schuster

12:43 17 Sep 19

Barry Burgess

17:08 13 Sep 19

Chris came out and was very helpful with diagnosis on problems and what else need to do on making the system right. We had mold in the duct and we decided to redo the entire system. Kevin Massey our tech super. Ice and very knowledgeable on his job and the process they were doing for us. We had Robert come out on Saturday to get us air back going. All the guys were neat protected everything and did a wonderful job. Super happy.

Mary Jo Piazza

22:41 23 Aug 19

Very professional and polite answered all my questions .A good experience meeting Kevin

Kristy Corey

21:14 16 Aug 19

Kevin is amazing!!!

Malorie Miller

01:35 08 Aug 19

We are very pleased with the service we received from 3D Air. Our unit stopped cooling; and after taking the time to really look over and work on both the outside and inside portions, we were told that in all reality we needed a new unit. However, Chris presented us with the cost of getting our unit running again along with 4 different options of units in different price points that we could choose from if we decided to replace. We went ahead and chose to replace and are very pleased with the new unit as well as the installation process. The crew arrived in the timeframe that was given to us and worked steadily while being mindful of keeping things clean. This company is very professional and I would highly recommend their services!

Jamie Bird

19:13 06 Aug 19

3D Air replaced our old HVAC system. Cleaned duct work, installed a superior air filtration system, AprilAir, and a Halo UV system. Very satisfied with everything! Not a complaint to be had! Of four estimates total, 3D provided us with the best price for our budget, offering us multiple options to choose from, in order to provide us with what we told them we wanted done in our home.But, not only that. The initial inspection that Rodger provided to let us know what was going on inside our home's HVAC system, was definitely the other primary and motivating factor in our decision to go with 3DAir. They (Rodger) were the only one out of three other HVAC companies who actually opened up our old system, inspected the furnace, duct work, went into the attic spaces, checked electrical, and, took pictures inside the equipment to show us the internal condition of the system. None of the other companies we had come out, did any of those things. 3D was thorough from the get go! That's what impressed me. That's what I wanted to see. That definitely was the other factor in deciding to give our business to 3D Air. The entire removal and install was completed within one day, in order to get us back online and have cold air in our home in the middle of one of the hottest, muggiest weeks of the summer.Tweaks, fine tuning and final inspection were completed by Rodger a few days after. Rodger is extremely thorough, professional and efficient. He didn't leave until he made sure, and knew, that I was satisfied with all of the work that had been done. Impressive from beginning to end! 👍Everyone who came into our home to do the work, couldn't have been any more professional, nicer, or thorough. (same goes for the 3D folks who I only spoke with over the phone)Shannon, Rodger, Kevin, Keith, Clint, Shavarus, Austin... all extremely professional, efficient, and helpful!I could go on with my accolades to the company and crew... But I think I've made my point: If you want the best price, and the best work done in replacing your HVAC system, 3D Air Service is who you want to call. Without a doubt. You'll be glad that you did! Thanks 3D Air! Thanks Rodger!

Matt T

17:09 06 Aug 19

Chris was great to work with. He diagnosed an issue with our upstairs A/C unit and gave us multiple options for repairs. We signed up for 3D Airs Yearly Inspection and he was back 2 weeks later to perform a check up and cleaning of both units, inside and out. Chris and the office staff are professional and efficient, and we glad we found them.

Jonathan Collins

01:30 27 Jul 19

Best place for heating and cooling needs

Claire Hudson

02:51 12 Jul 19

Yet again these people excel ! Shannon and Chris both are top notch .

Lisa deMelo

22:14 10 Jul 19

The technician that serviced my unit was very thorough and professional. Also gave me some very important information about the size of my unit for the size of my house that I was unaware of. Very satisfied with my experience.

Paul Wynn

23:26 07 Jul 19

Very knowledgable and helpful. Would do business with again!!!!

Ron Rollins

00:37 03 Jul 19

Big Thanks to Shavarus and Kevin. Friendly and professional. They went the extra mile, all the while smiling!!!! Thanks again for everything!

Robert Bunger

21:02 02 Jul 19

Bad board on 20-yr-old system caused blower to quit. They were able to jumper blower to run constantly until they can come back and replace entire system.

Sarene Hampton

20:08 14 Jun 19

Very pleased from the wonderful woman who took my call at 4:40 to the technician that got my air working the same night. I believe that this company is reasonable and reliable. Very pleased and would recommend them to others.

Shannon Hataway

04:28 14 Jun 19

Need furnace replacement for a very old system. Everyone was friendly, quick and professional! Thanks Jeremy, Rodger, Joe and Chris!

Brandy Fincher

18:25 07 Jun 19

Chris came out today for regular maintenance. Very professional and knowledgeable. Always enjoy working with 3D Air! Would highly recommend!

Rachel T

19:38 06 Jun 19

We used 3D air for the first time a couple weeks ago. Our upstairs unit had to be replaced completely. We are very happy with their service. Kevin was very professional and friendly. He gave us options on units to choose from (unlike our former air place). They had our air in the very next day (on a Sunday!). 3D air was fast, friendly, and professional and we will continue to use them in the future.

Lacey Forrest

01:35 01 Jun 19

Cristal Hawkins

16:41 27 May 19

Trent Bradford

16:05 17 May 19

On time and professional. Fair pricing and not pushy. I like the way Chris made a video and took pics of what he did and what needed to be done. I’ll use them again.

Colt Pilkington

18:53 03 May 19

Fast, friendly, very professional service. Everyone we spoke with was incredibly helpful. Would recommend to anyone in need.

Jason Murray

01:26 17 Apr 19

Without a doubt the best service i've ever received from an a/c company. I cannot emphasize enough how helpful Joe was. He went way above the call of duty and made a customer for life. I will certainly be requesting him for any future work. Thanks Joe!!

Dianne Scott

23:43 16 Apr 19

Richard Scott

20:39 08 Apr 19

Used 3D service to purchase a new complete heat pump system a year ago. Did an excellent job at a competitive price. Not the cheapest but not the most expensive. Got first year maintenance with purchase, signed up for the next year. The technicians are always professional and explain what they are doing. Just recently had a problem thought it was my new ac, but it turned out it was fine. Unknown to me the roofers while installing a new roof sent a nail through my line set. Called 3D on a Sunday they were quick to respond and determined my problem gave me photos of nail through the line set and were able to get my system up and running the next day.

Brad Mitchell

20:41 29 Mar 19

I've now used 3D Air Services for entire HVAC systems for my upstairs and downstairs in the past 3 years. I've been very pleased with the service I've received from their Service Techs as well as their installation teams. They're timely, professional, knowledgeable and polite. I was referred to 3D by one of my best friends who is a local builder, and I've been pleased with the work they've done for me.

matt fuller

15:27 29 Mar 19

Very friendly, and professional. They worked quick once we decided which package worked best for us, and they didn't push us while we made the choise. Complete system replacement for an affordable price, and it works like a charm now. Highly recommend these guys for your HVAC needs.

Bryon Rickard

17:40 17 Mar 19

Very personable. Professional and good work. This service rep is why I signed up for bi-annual maintenance.

Shirley Rigg

02:40 09 Mar 19

3D Air Service Is our Heating and Air people. They absolutely take care of everything! It is great to know people that are passionate about their jobs ! Chris and his company have been taking care of us since around 2009 when our son was deployed and we met him at our sons house . At the time we did not have anyone taking care of our heating and air ! We have been extremely happy about his service. We had duct cleaning today. A couple of years ago we had an air cleaner installed. I have Asthma and I sure like breathing clean air . Thank you Chris for watching out for us ! Shirley Rigg

JohN S

21:32 23 Feb 19

Our heater went out the day before i went in for back surgery. When i got home we called 3D and Rodger G. came out that day and inspected everything. He told me what was wrong and what my options were. He didn't try to pressure me into a new system but that was the smart option for us. Then the next morning the crew arrived and started removing the old unit. They were all very polite and professional. Everything was taken care of that day and i couldn't be happier. I highly recommend 3D Air Services to anyone searching for HVAC work. Ask for Rodger!

Jay Connor

00:37 08 Feb 19

I have used 3D Air Services for 5 years to service my home and two businesses. Their services and products offered have been top notch. The service techs are on time, professional, and are able to communicate clearly what is needed and the process that will take place. Every time I call I easily get someone on the phone that is professional and efficient when handling my requests. They schedule my service for maintenance within any time that works with me. If I have an emergency they always come immediately and are prepared to handle whatever problem arises. I have had them out at 11pm and worked until 3am as well as on holidays and still received the same professionalism that I was accustom to during normal business hours. I am always impressed with how detailed they are when doing a simple service and cleaning. I have entrusted them to replace 2 separate hvac units, a water heater, and dryer venting. I have them service a separate unit that was installed before I knew of them. They treat it with the same respect that they do with the ones they installed. They have provided superior service and I am confident that what is replaced is going to give me plenty of trouble free years. I will continue to use their services on anything else I need and I am more than happy to give them a recommendation if needed.

Matt Clements

17:55 10 Jan 19

Excellent experience with Rodger and crew, from estimate to installation. When my mother needed to replace a 24yr old Carrier system, we got estimates from 5 companies; one for Carrier, two for Bryant, one for Lennox, and one for Heil. 3D Air's proposal was not the cheapest, but also not the most expensive, and (1) Rodger was the most thorough in his visit; (2) others charged extra for duct cleaning/sealing and/or didn't include a filter or sanitizer/UV; (3) others proposed reusing the lineset, which I was just a little skeptical of with it being 24yrs old (or older); (4) nobody else considered whether rooftop venting required updating; and (5) the next closest offer included less labor warranty or a very expensive option to extend from 1yr to 10yr. In addition, 3D Air's front office was very responsive by email to requests for changes to the proposal options. Plus, they offer competitively priced annual service plans. After deciding to proceed, the time from signing to install was minimal, and the installation crew worked politely & efficiently and the results reflect an attention to detail that provides a lot of peace of mind. The new system is running great. Thank you!

Curtis Swan

17:46 04 Jan 19

They got job started on the Saturday before Nee Yesrs and temporarily restored heat until the whole job could be completed on January 2. Other companies couldn’t even give me an estimate until after this. They left a clean work place.

Ramona Vincent

18:28 07 Nov 18

Austin Bond

15:23 07 Nov 18

Really appreciate the customer service, they went way above and beyond what was required! They stand by their slogan “whatever it takes.” Thanks guys.

Michael Vanhook

01:31 23 Oct 18

This company continues to improve it's quality and services I certainly recommend their services. They have always come out when needed and installed our AC heat pump when our original went out. We actually had a few issues to start with but they made good with it all and have work with us to meet expectations, then exceed them.

Karen Smith

21:44 11 Oct 18

Chris at 3D Air did awesome repair on our air conditioner.He is very knowledgeable.explained in detail what needed to be repaired and went to work.I would call 3 D Air without hesitation.

DG Murphy

16:47 09 Oct 18

Have an annual service contract with 3D Air Services. Kevin, technican, has primarily been my service person. Kevin has a good first impression and it follows with his performance throughout his visits. Knowledgeable, explicit in his process, and feeling of satisfaction with his work/skills. Kevin is an asset to your Company.Also, Shannon, office personnel, has been extremely helpful in my scheduling, timing, and follow up. Very pleasant to talk with.3D Air Services highly recommended for getting good service, efficient and timely.

Alex Goebel

21:02 05 Oct 18

3D just completed the install for my rental home in Birmingham. Everyone I dealt with from Kevin Burke, Kevin Massey, David and Chris G just did an outstanding job. I couldn’t have asked for a more professional crew and company to help me with this job. I will definitely use 3D again for any HVAC work and install needs in the future. I highly recommend them. Ask for Kevin Burke when you call.

Issac Waller

17:00 03 Oct 18

3D Air Resolved my issues in an efficient and timely manner.

Carol Bunn

01:18 26 Sep 18

Chris is very knowledgeable and very professional when working with a client. They do not keep you waiting for the appointment time that you have. They do not try to sell you something you do not need and I appreciate that.

Sheila Guidry

19:04 18 Sep 18

The best company! Chris answers my phone calls at any hour and installed a Reme Halo and a Apriliaire Filter, I can already tell a difference in my air quality!

Evelyn Hardman

15:05 13 Sep 18

Kevin came highly recommended. Now I see why. Kevin and Joe were amazing. We met them Monday night @ 6:00 p.m., per my request, and the job was completed before 5:00 p.m. Tuesday. We had to have a whole new unit put in and I thought we would be without air for days. What a nice surprise!! I would recommend Kevin and Joe to anyone. They were professional, kind, helpful, and most of all know their stuff and how to get it done.

Jim Jones

14:03 12 Sep 18

We had our duct work replaced and the unit serviced. 3D technicians was very professional and done a awesome job.

Dennis Jones

16:56 10 Sep 18

Chris with 3D mechanical was very professional, courteous and knowledgeable. They installed two new units, repaired duct work and added insulation. We have never been so comfortable. The installers were excellent and cleaned up completely each day. You can rely on Jeremy’s group to perform excellent work for a fair price. Thanks Again. Dennis

Rachael Myers

14:34 28 Aug 18

My husband called at 5pm and they sent Chris out by 7pm to check our air. He had it up and running that night and was able to order the part we needed and replace it the next day. Fast and great service. Thanks Chris!

Sean Morrison

18:48 23 Aug 18

Came out on Tuesday. Quoted me a fair price. Came out the next day and installed my new unit. They were on time and finished before 5pm. Best service ever.

Betty Veitch

16:13 16 Aug 18

3D Air Services, LLC has been nothing but 'over the top' in the interactions we have had with them. Yesterday when Chris came to check out my complaint of a sporadic start for the air compressor, he found nothing wrong with it, but checked all the equipment to be sure all was OK.They are the tops for service and professionalism.

Rachael Hutchison

14:00 15 Aug 18

Chris was awesome! Had same day service and got us back up and running! Highly recommend!

Peyton Rogers

16:15 30 Jul 18

3D Air is truly a customer oriented company! I was not able to be home while they performed some work at my home and on my HVAC unit. However, they made my wife who was home with our twins feel very comfortable and confident in the work they were performing. They contacted us prior to arriving to let us know they would be there within an hour and were very mindful of our 10 month old twins while working in the home. It is great to know there are companies out there like 3D Air that are truly focused on providing a great service to their customers.

Holly Richardson

20:19 19 Jul 18

Based off of several reviews in community social media groups I contacted 3D Services about my AC not cooling in the way I thought. Office staff is super polite and works to accommodate your schedule and quickly. Chris came out for my service call. He was very thorough in his inspection, notes, and conversation. I decided to go ahead with the yearly maintenance plan. Chris returned to complete the first cleaning for this year, and again was thorough and professional. Highly recommend 3D!

J.B. Guthrie

18:30 01 Jul 18

On time, professional, efficient, and life saving. Alabama heat doesn't mess around in July and neither does 3D Air Services. Highly recommend.

Chris Hardin

13:15 27 May 18

Guy came out. I knew i had a leak and i complained about how my previous HVAC guy would just put in refrigerant at $100 per lb. He said they didn't just do that and he would try to find the leak. He pulled off my coil panel said its rusted out and we needed new coils or a new unit. He was really pushing the new unit, we decided to wait and just get r22 put in. He charged way more than i expected, he half put back on the panel so cold air was still leaking out into the attic like crazy. I managed to find the leak myself with a $20 sniffer off Amazon and I repaired it. It turns out the coil manifold wasn't rusted bad like he said. I feel sorry for people who just take these guys word at face value.

Noelle Nash

14:06 21 May 18

3D Air really knows what they're doing when it comes to customer service! They replaced both of my thermostats with new 'smart' models and walked me through the entire process. It's been the first time Alexa has actually listened to me since getting it a year ago!Chris was super helpful and knowledgeable. He made sure everything was working properly before leaving - even though it was raining cats and dogs at the time!Shannon was amazing and not only scheduled the service call, she also personally reminded me the day before and the day of when Chris was on his way. I didn't have an 8-hour service window like at some places. It made what could've been a stressful day a very easy one.Thanks 3D Air!!!

Richard Jones

00:53 21 Mar 18

Jeb Cloyd

14:02 17 Mar 18

Very professional prompt service and the quality of their workmanship is excellent.This company has done several projects for us and we know it’s done right the first time with a 24 hour follow up to make sure all OK.Always happy to report its all good!I suggest you give them a call you will be glad you did.

Carolyn Petty

19:58 08 Mar 18

From the people answering the phone in the office, to the people coming to our school to change filters or fix some other problem, everyone at this company is outstanding. They do great work at a very good price. I couldn't recommend them highly enough.

Sky Astro

21:06 24 Feb 18

Fantastic job by Chris Gilham and his team today! Very professional with the job, cleaned up the mess, and left us way cooler than we were before, if that’s even possible! 🤣

Heather Thomas

03:09 03 Jan 18

Excellent service. They made sure to get us heat before the cold weather got here. The workers were polite and professional. Thank you 3D!!

Adam Owens

18:37 10 Oct 17

We had an 18 year old unit that finally bit the dust on Sunday...mind you in the middle of a down pour from Hurricane Nate. I called 3D and they said they would have someone out between 2-2:30. Chris called and showed up at 1:15pm. He took his time, worked on the unit and gave us an estimate for the repair but also to replace the unit. We decided it was time to do so and so they got on it the next day replacing the unit within a few hours. The unit has been installed for a day and is running great, very quiet and the installer even leveled out the area where the heat pump would sit to make sure it was balanced properly. I can't stress enough how much customer service makes a difference for us and Chris and the crew at 3D really did a great job.

David Haley

10:12 08 Sep 17

The service has been impeccable, and while knowing nothing about HVAC the quality seems beyond reproach as we have had no problems.Chris is the consummate professional. We have had them put in an AC unit and have a maintenance contract with them and have been very pleased. Next is a duct re-work. They have put no pressure on us to have that done, but has been mentioned on several visits and we finally decided to get 'er done.

Crissy V

08:09 07 Sep 17

3D showed up when the company we had a maintenance contract with did not. We spent $900 less than 14 days prior with the previous company. We called 3D's main number and Chris called us back promptly. Chris was their prior to his ETA. He was friendly and professional and gave us several options as to how we could proceed. We needed to replace our AC system. From the person on the phone, technician, and the installation crew, everyone was courteous, informative, and on time. We had our entire system replaced within 24 hours of our after hours and on a holiday service call.

Mike Harden

15:37 06 Sep 17

The entire experience replacing our furnace and air conditioner was very professional and timely. Chris walked us through the process from estimate, to install, to payment with very clear options. They were always on time and the install went as they said. EVERYTHING was left neat, clean, and the install team was very friendly. Chis informed us of a special from the manufacturer that saved us $400 after the estimate. Highly recommend this company and Chris.

Todd LaPore

01:25 03 Sep 17

Had an AC issue caused by my roofers who then called 3D Air to check on it. Chris came out within an hour and confirmed the issue. His recommendation helped me recover funds towards a new AC unit. The new unit was installed within 2 days with no issues. Very professional installation and customer service. Chris answered all of my texts within minutes I look forward to the new relationship. Price was not the lowest but worth a small premium for the quality of service.

CHRIS HARPER

15:39 27 Jul 17

These folks are great. A/c would just stop in the middle of the night for a few hours then start back. Did this for about 4 days. Finally it shut down right befor they got there and the problem was discovered and fixed. They stayed with the process to make sure it was fixed. Can't say enough good things about their work and Kevin the tech.

Don Frezell

15:11 15 Jul 17

Chris and the Install crew did a great job. I highly recommend 3D Air Services. A BIG Thanks to Chris for his expertise and recommendations and also to Rigo for his Hard work and making sure everything was working correctly after the install. My house is finally cool.

MICHAEL CLEMMER

13:05 25 Jun 17

Needed help fast on a Saturday and 3D had me covered. Rodger showed up and quickly determined the problem. These guys are fast, efficient, and honest.

Mary Buxton

00:25 14 Jun 17

My air went out and I wanted to take my time and make a good decision. 3D air is definitely not the cheapest after comparing the companies, but they do a good job and have excellent customer service. Chris came and gave me a list of offerings of units and price ranges. He was awesome. Rico and Sean came and installed the unit. They were on time and cleaned up behind themselves. I asked a lot of questions throughout the entire process. Everyone was knowledgeable and polite. They didn't seem to mind me asking. I would recommend their services.

Ande Underwood

15:00 06 Jun 17

Chris came over and helped address the sloppy work performed by another HVAC contractor sent by our home warranty company. He was professional, polite, and knowledgeable. We signed up for their service plan, and are considering dropping the home warranty. Thanks to Jay C. for recommending them!

Andy Dooley

17:07 20 Apr 17

3D is always easy to reach, professional, and they do excellent work. Chris is very knowledgeable about the industry, doesn't mind answering questions, and offers great feedback to keep your system running great year round. We've been using them for years and have never had an issue or been disappointed. The maintenance plans can't be beat and you know they are always a phone call away when you need them.

savannah mcfarland

23:20 10 Apr 17

I have used 3D for a few years now and have always been happy with their service . Chris is always on time or early for our appointment and always takes the time to explain to me what he's done and if anything needs to be repaired. He always goes the extra mile which I appreciate. Also, Erica in the office is amazing. She is so friendly and is always willing to work with my schedule when making appointments for me. If there was an option to give them 10 starts, I would!

Kevin Gardner

21:37 17 Mar 17

We had let our service contract lapse and our unit needed work. Chris identified the issue, cleaned and got us set up with new contract. Extremely professional and no nonsense. UPDATE: I had an issue with our install and the service manager himself came out to inspect it and fix the issue. These guys are AMAZING and actually take the time to listen - top notch!

Steven Sisco

18:54 02 Mar 17

Quick response, honest and excellent installation of water heater, heat pump. We are happy customers!

Richard Garlikov

18:04 13 Feb 17

3D Air installed a mini-split system for me three years ago and did an excellent job of that, and were nice to work with, especially because they patiently explained all that I needed to do before having the system installed and how it all worked. They also installed the main house unit when the house was built, and came out one time at no charge to make an adjustment I requested. So even though I have free semi-annual inspections of my main house unit with Sears whole house warranty, I do not use that and instead I pay for 3D to come out and 'tune' my unit and clean the coils, etc. I trust them more, and they are more professional. Today the service representative was Kevin and he was excellent in terms of doing the work and explaining all of it to me. I like to understand what all is involved in this sort of thing.

Steve Bedsole

04:30 05 Feb 17

Our heat pump died. Chris came out the same day I called to scope out the replacement and other work we needed (move a duct and replace hot water heater). Unlike the other two companies that we consulted, Chris prepared his pricing for us before he left our house. His pricing came out slightly higher, but his professionalism and three years of labor coverage made the choice easier for us. They came out the day after we awarded the job and stayed until everything was done and cleaned up. They ran into a little snafu when a water shut off valve malfunctioned - not their fault. But they stayed, sent a guy to Lowe's to get a replacement, and fixed it with no additional charge to us. We are very pleased withtheir work and how quiet the new Bryant 15 SEER heat pump is. Time will tell how much our energy bill drops, but we feel confident Chris and his team will be there for us should we need them.

Jay Carr

03:06 21 Dec 16

Chris is very knowledgeable. Diagnosed the problem and needed to order a part. Very thorough and communicated throughout the entire process. The company let me know he was on the way via text, so I could be prepared. Great job. I highly recommend 3D Air Services LLC

Pamela Manning

17:14 07 Sep 16

Phillip Hughes

14:14 06 Aug 16

Very professional group. Correctly diagnosed problem and made repairs . Job required additional duct, stayed late into the night until the job was finished. I would certainly recommend them!!

Ryan Moulin

14:26 08 Jul 16

Initial visit was great and helpful. Fixed the problem quickly and answered all of our questions. We even decided to sign up for yearly service maintenance with them. Unfortunately, after paying for it and being told someone would call to start the maintenance the next week we never were contacted during the next three weeks. I finally called and cancelled and was told they would send the refund. I would recommend them still for a one time fix but not the annual service contract.

Jarred Sherrer

20:32 08 Jun 16

VERY unprofessional. Called to have an estimate on an A/C repair. Scheduled for the next day between 8:00-10:00 AM. I stayed home from work to meet with the repair man. Recieved a call shortly after 8:00 to inform me that due to an emergency it would be closer to 10:00 AM and maybe a "tad" after before he could get there. This was fine with me. 10:40 AM had come and gone and nobody had showed up or contacted me. I called 3D Air Services and all circuits were busy. I left a message and number to call me back and how nobody has showed up or contacted me. Never got a call back. I had to go back to work and decided to call on my way at 12:28 PM. I get in touch with someone, who asks who I am after explaining how nobody showed up or contacted me. I hear "oh yeah....the estimate....". She apologizes and explains that there was an emergency and they can have somebody out later that evening. So after work close to 5:00 PM, the original repair man shows up to do the estimate. I explain what is wrong with my unit and what I THINK might be going on. He uses no equipment and only goes into the attic and outside to look at both units, with only pen and paper (NO TOOLS). I believe he recorded the model information and that was it. He then basically agrees with one on my suggested problems being that it could be the TXV valve on the inside unit. He says he is "95 - 100%" sure that is what it is. Used no equipment or tools to verify this would be the fix. He then left and said he would give me a call this morning with an estimate. It's now 12:30 PM. No contact from them still. Will never use this company. UNPROFESSIONAL!Edit (After 3D Air responded): It is really sad that this company is lying about calling me and leaving me a voicemail with a message on the estimate. This is completely false! There is only one number that they have from me. They did not call. And how gracious of you guys to not charge for a service call, when he literally just walked in the house with a pen and paper. And was simply looked at the unit in the attic and the unit outside. The unit upstairs has several phillips head screws for panels that are secured to the unit. There is no way he could have diagnosed that is was a TXV valve with pen and paper. I even offered a screwdriver for using on the unit up in the attic, to which he said he didn't need. All this still doesn't take away from nobody every calling me back in the morning of the scheduled appointment to let me know that nobody was showing up. Believe who you want. This was still UNPROFESSIONAL!

Dawson Young

20:16 17 Apr 16

Terrible service. The men who were suppose to repair my heating system kept rescheduling appointments, and when they finally arrived. Were rude as ever... I recommend trying a different Air Service

Stephen Talley

22:07 15 Apr 16

We had 3D conduct our annual service today. The technician, Chris was very professional and when he found a problem, he explained what the problem was and what would be best to correct it. I am very happy with the experience and would recommend 3D to everyone!!!

Gloria McGee

14:35 29 Mar 16

3D Air originally came to my home to service our unit for the Summer before we discovered a much more serious issue. 3D provided a detailed plan to eliminate the problem with a cost effective method of payment for a very unexpected problem. Their service techs came back the next business day to fix the issue and the unit is working better than it was when it was originally installed. Their reps are very friendly, informative and professional. They also cleaned up behind the work and left the house as clean as it was when the techs arrived. I would recommend 3D Air to anyone with HVAC maintenance or repair needs and I will continue to use them as my HVAC service provider in the future.

Tiffany Cone

01:27 28 Mar 16

Brandi Sharit

15:37 25 Mar 16

Our unit is a year old and works great. Our gas bill decreased dramatically with this unit. Chris does a great job with our maintenance on the unit. Thanks, 3D!

Melissa Holcombe

17:39 24 Mar 16

We have always had great experiences using 3D Air with prompt and friendly service. Would highly recommend them!

Pat G. Johnson

21:34 23 Mar 16

Our experience with this company was great. The service tech was very knowledgeable and even though we have an older heat/air system he took time to research the problem and fix it . I highly recommend them!

Jeannie Birkenkamp

20:22 08 Jan 16

We had to have our entire until replaced. All I can say is we will never use another HVAC company. They were extremely informative, professional, courteous and timely. They made a huge frustration into a very smooth process. The techs, the office, we were impressed with everyone we came in contact with. I would absolutely recommend them 10x over! Great company!

Kimberly Weathers

18:07 08 Jan 16

Installation was done in 1 day, the technicians were courteous and worked diligently. The office staff was awesome each time I spoke with them. I would highly recommend using this company for your HVAC needs!!!

Lance Moore

21:06 22 Aug 15

Quick service on a Saturday. Was very happy with the tech, Chris. The price was reasonable too.

Oliver Pesch

00:51 05 Jun 15

We first encountered 3D Air over a year ago when another, not to be named, firm try to scam us on a simple service call and even sabotaged our unit in an attempt to get us to buy a whole new unit at an inflated price. We came across 3D through some other contacts and Chris stopped by, fixed the original problem (simply a clogged drain line), found and corrected the problem created by the other contractor (loosened valve to drain the Freon to make it look like the unit was faulty) -- all at a normal service call rate. We have trusted Chris and team ever since so this year when our unit went out for real we called Chris. He quoted good quality units at a very reasonable price and the whole process was fast, efficient and very professional. I would not hesitate to recommend 3D Air to anyone needing a trusted HVAC expert.

Stephen Harris

19:03 30 May 15

I had 2 heat pump units that died so I went down the list of EBSCO recommended contractors for Birmingham. I had one company come out to get my first quote. The price seemed high and the salesman was not especially personable or helpful. I needed another quote and Chris from 3D Air services came out and had a look. He was very knowledgeable and answered all of my questions. He saw things that the other contractor did not, such as a poor duct work design that was choking air to a particular room in my house. He explored a couple of options with me and we settled on the best solution. He really inspired confidence and wrote me a detailed quote for a fair price to replace both units with 2 different brand options.The installers were also knowledgeable in answering my questions and addressing my concerns. Chris showed up on the first day of the install as well, which was good to show that the salesman didn't just wash his hands of me after the sale. The installers worked hard for 2 days and got everything installed in a professional manner. They put down mats on my floors to minimize mess and swept up on their way out at the end of each day.Overall I am very pleased with 3D Air Services. The service was professional top to bottom and I always felt like the employees were being honest with me. I will absolutely recommend them to friends and family members in the future.

Natalie Hollar

23:15 19 May 15

Excellent service. They go aboveand beyond each step of the way. I would highly recommend!

Devin Smith

21:43 12 May 15

3D has helped me several times over the years. After installing a new water-heater in my home, my power bill has been significantly less, and it's all thanks to 3D!

Randall Williams

01:47 12 May 15

As a liscensed realtor, I always want to work with professional people who know there business and perform well. We are very pleased with the work, told me what they would do and did all they said. No surprises in the quality, the price or the workmanship, I would recommend them for my clients and would use them again for my personal needs.

neia Lk

21:58 06 May 15

Alabama and no ac in May=no bueno. Fortunately this company came the day we called and fixed our problems. Highly recommended!

Robby Farley

14:46 09 Apr 15

we have used these guys for just over 5 years. they are always courteous, professional and most importantly punctual.

SHERRY Gilham

01:14 04 Apr 15

They are the best!

Charlotte Weems

16:45 12 Mar 15

Just had my 2nd yearly inspection performed. The technician was very thorough and knowledgeable. I renewed my contract for another year and got discounts on the Aprilaire media replaced in my return air filter. I have used 3D since I moved in my new house in 2008.

Carolyn Petty

13:06 11 Mar 15

We have used 3D Air Services several times, because we have a number of units in our large building. Every time we call, they respond quickly, usually coming out the same day. They replaced an aging unit with a great Carrier unit, and it's working well; but when we called them out again, expecting to have to replace another, they simply replaced the thermostat instead, solving the problem and saving us thousands of dollars. I highly recommend them for their efficiency, honesty, and general attitude. Even the woman who answers the phone is part of the same company-wide excellence!

Erica Fox

19:53 20 Jan 15

The Lawn & Life

17:46 06 Dec 13

Great company!

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Facebook Rating

4.7

Based on 75 reviews

3D Air Services, LLC

4.7

Amanda Duren Crawford

15:21 20 May 20

We have had wonderful service with 3D Air Services and Kevin Burke every time we have had any issues with our AC units. Extremely fast turnaround time and always super friendly!

Randy Latta

01:42 13 May 20

Kevin came and analyzed our 15 year old system. 2 units needed servicing and our upstairs unit needed replacing. He gave us a good price on a Bryant 3 ton unit. Today Chris and Robert came to our home and were very professional. We know we'll need 2 more units down the road, but for now they only sold us what we needed. They also cleaned all of our ducts and cleaned our dryer vent. 3D is our Go 2 company.

Jessica Colburn

22:33 07 May 20

Solaris Air Purifier. I have had 2 installed and I can really tell a difference. Can breathe better and has really helped with allergies. I highly recommend. They did an excellent job.

James Gaylor

20:23 07 Apr 20

Kevin was outstanding. They got here on time , pinpointed the problem immediately and got it rolling right away.Some of the best customer service I've ever seen. My unit is on its last leg and I'll definitely be buying my new unit from Jeremy and his company.A+ ⭐⭐⭐⭐⭐

Brian Alford

16:26 07 Apr 20

Extremely satisfied with the work and customer service that 3D Air has to offer. Had a ductless mini split installed in my bonus room. Lowest price and best service around!

Barry Burgess

17:11 13 Sep 19

Guys did a wonderful job on install , very professional and neat protected all surfaces and explained process very well. Very thoroughly enjoyed working with them.

Chris Gilham

18:02 27 Jun 19

Great company! Not one of those cheap “fly by night companies”, quality work for a great value.

Jessica O'Daniel

18:55 03 May 19

Fast & friendly service. Everyone I spoke to was incredibly helpful and professional. Would recommend to anyone in need!

Claire Hudson

05:19 28 Feb 19

I appreciate the reminders of coming appointment, he arrived as scheduled, answered my many questions and explained things. Chris is very professional.

Patricia Buckey

17:12 22 Jan 19

Fan motor went out, Roger came right away that a.m. and repace the fan motor. Rate:***** Thx Roger for the service.....

John Alan Whitfield

15:17 18 Jan 19

The service I received from Chis is great. He is very professional and friendly and will do his best to satisfy you with his service. I recommend 3D Air and especially Chris.

Lisa Narrell-Mead

01:31 17 Nov 18

Chris and 3D do an amazing job for us. They are prompt and actually show up when they say they will! Plus, their service and recommendations have lowered my power bill. Thanks Chris!

Walter Poole

20:41 15 Nov 18

Clint & Shavarus were prompt did a great job. I highly recommend them

Ann Melton Wurtele

23:08 10 Nov 18

On a Saturday called they sent Kevin Burke to us. We had no heat... he fixed it in a prompt manner. He’s the best. He was very considerate,and nice. Great job.

Beverly Morrow Perrine

01:05 24 Oct 18

Excellent Five ⭐️ Rodger Gilham was amazing!This company communicates, arrives on time, they call you when they are on the way, if they are stuck in traffic Rodger called Rodger was a pleasure to have in my home. Polite, considerate, great listener, knowledgeable, efficient and thorough Thankful to find the company after being taken advantage of by three other companies !!This company is the real deal!

Cheri Houston

15:22 22 Oct 18

Amazing sales and installation services! Chris Gilham was very professional, provided answers to all of my questions and followed up after the new A/C and Heat Pump were installed. I am totally happy with the entire process!!

Kay Smith

21:28 11 Oct 18

Chris did a wonderful job for us.He is very knowledgeable related to what was wrong with my air conditioner. He explained so I could understand the problem.

Sheila Guidry

19:07 18 Sep 18

5 stars Best company in the business! Chris installed a Reme Halo and Aprilaire, I can tell a huge difference in my air quality!

Jay Friedman

03:12 01 Sep 18

Chris was professional and very helpful

Holly Denise LaFrance

23:22 23 Aug 18

Our first experience with 3d air was a few weeks back with Roger. Our unit had stopped working, due to the wires being fried. Roger was so nice and such a godly spirit. Roger suggested that it was about time to replace the 30 yr old unit. Fast forward to a month later, we decided to upgrade our system. This time Robert and Austin did the work. They were extremely helpful and hard workers. Got the job done in a timely manner and left us with a new unit that cools like no other. All of these men were wonderful to work with, the financing is very affordable and we would recommend 3D to EVERYONE!!! Thanks for such wonderful customer service and prompt turn around time!!! We will use them for all of our HVAC needs for life!!! Thank you guys, keep up the wonderful work!!!

Madeline O'Brien White

22:21 22 Aug 18

We are very, very happy with the service we have received. Roger, Clint, and Chivarious were very professional. We appreciated how they respected our home, leaving no trace of debris. We replaced our units with 3D and highly recommend them. We will depend fully on them to follow up with maintenance.

Jeromy Phillips

16:13 03 Aug 18

Great service. Good prices. Very friendly staff and Kevin is awesome....he fixed my unit in no time. I would refer anyone to use 3D Air Services. Nuff said.

Chrissy Wood

02:00 03 Aug 18

Awesome service by Chris he came out at night and fix the air conditioner. I would definitely recommend this company. Very nice and respectful.

YoandRick Vanderslice

23:51 27 Jun 18

Fantastic!!! Got home from work was 81degrees in here called them about 4pm they were in hour n half.

Valerie Thornton Powell

12:27 28 May 18

Used these folks last week. Did a great job. Worked very hard and very professional! Thanks!!

Noelle Maze Nash

14:03 21 May 18

3D Air really knows what they're doing when it comes to customer service! They replaced both of my thermostats with new 'smart' models and walked me through the entire process. It's been the first time Alexa has actually listened to me since getting it a year ago!Chris was super helpful and knowledgeable. He made sure everything was working properly before leaving - even though it was raining cats and dogs at the time!Shannon was amazing and not only scheduled the service call, she also personally reminded me the day before AND the day of when Chris was on his way. I didn't have an 8-hour service window like at some places. It made what could've been a stressful day a very easy one.Thanks 3D Air!!!

Jeana Smith King

00:07 19 May 18

I am so pleased with my new unit. My air went out on a Saturday afternoon. I called and Roger was here asap. Got me up and going even though my 20 yr unit was shot and had to be replaced. Monday I got my new unit and I love it!!!! Next the grill on my filter broke and fell and Roger came back out and replaced and fixed that. It was so refreshing to get good service with a caring company!!!! Will Never call anyone else again!!! Honest and excellent service!!!!

Andrew Warnberg

18:03 18 Apr 18

I wish I could rank them higher than 5 stars. The entire process from getting the quote, to setting up the appointment and getting our old HVAC & water heater replaced was perfection. Their crew was always very kind and polite and I never had to clean up behind them. 100% professionalism! I will be recommending 3D Air to everyone in the Birmingham metro area. Thank you all so much!

Scott Grant

15:00 06 Apr 18

Richard Jones

01:07 21 Mar 18

Elizabeth Stpierre

20:33 24 Feb 18

Fantastic job by Chris Gilham and his team today!

David Holden

13:25 21 Jan 18

Had a very old heat pump go out Thursday evening (1/18/18). Based on FB post I'd seen, I gave them a ring late Thursday night. By 10:00 Friday morning, we were already in process of installing a new Bryant heat pump system. Kevin Burke, Roger Gilham and the entire crew were outstanding and super easy to work with. Couldn't be happier with the new system or the really nice job they did with the install. New heat pumps are not cheap by any stretch, but they also have some great financing options. We'll definitely be using 3D again. Highly recommend them!

Todd Goode

19:24 16 Jan 18

We had been trying to help an older lady in our neighborhood get her heat fixed. It went out Saturday. By Tuesday, 2 companies who had said they would fix it had delayed her again. With the 2 coldest days of the year coming, We called 3D. Jeremy got someone out to her house in about an hour. He checked it, drove to Birmingham to get the part and had her house nice and toasty before lunch. All at a very competitive price. Lots of companies can claim great service, but 3D actually delivers!! Thank you 3D!!

Crystal Lynn

04:21 03 Jan 18

Monico Genice

03:08 03 Jan 18

Excellent service. They made sure to get us heat before the cold weather got here. The workers were polite and professional. Thank you 3D!!

Adam Owens

18:39 10 Oct 17

Kristy Rastelli

18:44 15 Sep 17

Love 3D Air, always on time and service techs are very professional and accommodating. We recommend them to all our friends.

Jerelyn Tiller

23:06 03 Sep 17

Best heating and air company in Birmingham. Roger is awesome and company is honest and very service oriented!

Monta-Phyllis King

13:03 30 Aug 17

Gary Hoffmann

21:06 18 Aug 17

Very prompt. Called to let us know he was on the way to our house. Fixed the problem. Give them a call.

Todd Jones

00:40 04 Aug 17

Had 3D Air Services come out and put in a new unit for me and I couldn't be happier. Amazing service and willingness to answer all my questions. Great bunch of guys and a special thank you to Kevin, Nick, and the installation crew for all your help and making it happen!

Nicole Bailey Grafe

21:14 12 Jul 17

Loved the professionalism!!! Completely happy with everything they did. Even happier they were able to replace my system sooner than later in the middle of summer.

Sandy Lochrico Reeves

20:49 09 May 17

Clark White

14:41 24 Apr 17

We enjoyed working with Jeremy, Chris, Roger, and Jimmy through the stages of quoting, selecting, and installing our new units. At all stages, everyone in the company acted with integrity and competence in their work and their communications with us. This is a major purchase that we were able to make with confidence because of the team at 3D. Thank you guys for a great job!

Brandy Barrett Fincher

17:14 10 Mar 17

Andrew Miller

18:15 03 Mar 17

I received several estimates to replace my heat pump. 3-D gave me an estimate about $1100.00 less than another well known company. They did a quick professional installation. They were courteous and knowledgeable. I highly recommend them.

Jay Carr

19:49 25 Jan 17

Great service and very thorough on the job. Identified the problem and resolved it quickly. I highly recommend them.

Malorie Farrell Miller

01:59 17 Jan 17

3D Air is great! Whenever we have issues with our unit they send someone out as soon as possible. We just recently purchased an air purifier (the Halo), and we love it! We have pets and I have noticed a fresher smelling home and less particles in the air.

Amy Gilham

00:20 17 Jan 17

Great company! Takes care of their customers as well as their employees.

Stephanie Dooley Henry

03:38 31 Dec 16

Nichole Liltippi Yates

00:14 14 Sep 16

Kate Chandler

16:43 03 Aug 16

The staff was friendly and did an excellent job! Now, we have a reliable HVAC system and a company we can trust!

Emily Sykes Benson

23:19 08 Jul 16

Very dependable and honest company! Everyone I have worked with has been extremely nice. We just had a new unit installed and the entire process was easy and they made sure we understood everything that was going to happen. Highly recommended!!

Josh VanZandt

10:10 27 May 16

Got a call from my wife saying it was 82 in the house and it climbed all the way to 88, called 3D they said they could get someone there by 7 this was around 3. Chris came in checked everything out found the faulty part in about 10 minutes and got in fixed by bed time it was 79 and this morning it was 72. Great service and attention. Thanks again for attention to your customers

Derrica Williams

01:25 12 May 16

Reading all of these "great" reviews makes me wonder what happened with my service. Because as of right now, I wouldn't recommend this company to anyone. I had an appointment Monday and have yet to see anyone let alone hear from anybody to reschedule. All I got was excuse after excuse and I refuse to keep calling. So, sorry I can't give 5 stars for a company that's unprofessional with bad customer service.

Jillian Combs

14:34 06 May 16

Thrilled with 3D Air! Fast and efficient service.

Cindy Carter

01:57 11 Mar 16

Always do a great job for us as well as many of my family. CINDY AN RAYBURN CARTER.MONTEVALLO ALABAMA HIGHLY RECCOMEND THIS CO

Allen Heaton

19:28 09 Dec 15

Never on time. My wife waited for over 3 hours yesterday for the guy to come over after we where told he would be over at 1pm. And he never showed up she called last night and left a message no call back called to day and left messages. She received a call back from there office and the lady said that the repair man came bye yesterday but u where not home that's a bunch of bull. Then the lady asked if he could come bye today my wife said no because we are both at work and then the Lady says see does not think he will be able to make it tomorrow it's going to have to be Friday. I glad we are not the ones paying for this that its my landlord but I will never recommend this place to anyone. All we want is for are heater to work right and back to the way it was before these people from 3D started working on it.

Ann Jones

00:39 31 Oct 15

Carol Green Dillon

23:57 30 Oct 15

Great experience from beginning to end. Everyone was knowledgeable and kind. Thank you so much for great products and superb customer service.

Michael Harris

15:48 29 Sep 15

Blake Gilham

00:39 12 Sep 15

Absolutley superb company. Proffesional, and knowledgable they can fix seemingly anything. They treat the customers with respect, and are honest to a tee. Wouldnt use anyone else.My unit went out late last night, a wore burnt up. 3D was there first in the am and had it back up and running, no problems at all.Fantastic company. If you use anyone else, you are using the second best.

Adanys Clerch Payne

12:45 18 Aug 15

The worst experience I've ever EVER had with an air conditioning repair company. The technician saw a lady by herself with a baby and decided to double the price of freon just because he knew I would not know any better. Did not even fix the leak so soon enough I will have issues again. I will not recommend them to anyone. If I could leave a review with no star I would but you have to click at least 1. Terrible!

Nancy Randall English

14:25 30 Jul 15

Great service, prompt and efficient. Would recommend to others.

Bill Segrest

00:32 23 Jul 15

3D Air Sevices just left my home. Firstly, very glad to have air again! Chris was awesome! Very knowledgeable, quickly got us back up and running without giving any sort of run around. Before leaving, he explained several things that we might be interested in also doing, clearly describing pros, cons, and whys for each. Very satisfied!

Nicole Holsomback Vernon

20:40 19 Jul 15

Professional, dog friendly , efficient, on time and great service.

Amanda Payne

01:05 23 Jun 15

3D Air is by far the best AC business out there! Not only are they extremely knowledgeable, they truly have the best customer service around! They genuinely care about the customer and go ABOVE AND BEYOND what is expected! Thanks to Rodger and Kim for taking care of me! You two didn't stop until I was all fixed up! Thanks for making a horrible situation so much better!! I'll never use anyone else!

Christie Young Hines

12:46 20 Jun 15

After almost a week without AC (and 96+temps). I can't possible thank 3D enough.They were pleasant on the phone when I called to ask for help and the tech that came out spent a lot of time making sure he understood the full extent of our issues. Our experience was positive AND we are cool again!THANK YOU SO MUCH (awesome staff: Erica, Roger, Liz and Jeremy)

Paul Niven

21:18 19 Jun 15

Chris arrived, diagnosed, and repaired my AC unit with absolute professionalism. Thanks for keeping us cool!

Stacy Pless Littleton

20:16 10 May 15

This is a great group of people. Would recommend to everyone. They are curtious, professional, punctual and friendly. They did a great job, hardly even knew they were there. They replaced both up and downstair units, inside and out including all duct work and added an attic fan. Thank you for all the hard work.

Ben Green

19:18 08 May 15

Sydneia Lindsey-Kuhn

21:52 06 May 15

Alabama and no ac in May=no bueno. Fortunately this company came the day we called and fixed our problems. Highly recommended!

Andy Dooley

23:49 09 Apr 15

You couldn't ask for a more professional and trustworthy company to service your heating and cooling system. I call Chris at 3D every spring to service and clean my a/c and every fall for the gas furnace. He does great work at very affordable prices. The office staff are always friendly and very flexible on scheduling.

Sue Black Farley

15:16 09 Apr 15

We have been using Chris for our air and heating services for over 5 years. We love the service we get, very honest, on time and knowledgeable. Also, very affordable. He has always gone out of his way for us! We would not use anyone else.

Cory Davis

05:15 24 Feb 15

You couldn't ask for better people and FASTER response than this!! Called around 10:00 PM, they were here and had us back up and running within an hour. Pricing was EXTREMELY reasonable! VERY SATISFIED! Thank you!

Chris Gilham

22:13 25 May 14

Savannah McFarland

14:57 12 May 14

Thank you so much to Chris for coming out and figuring out what was wrong with my AC. And for Miss Erica In the office for being on her game! #yallrock

Greg Edgeworth

15:29 09 May 14

Kellie Goodwin

15:21 22 Apr 14

Showed up early and done a wonderful job. Couldn't ask for better service. Again thank you so much!!

David Duchene

01:02 28 Jan 14

Linda Lawley Hutton

17:08 14 Jan 14

Barbara Buckland

15:42 06 Dec 13

06/22/19 Another great experience with 3D Air. Called at 2PM when it was getting hot in the house and the condenser fan wouldn't come on. Fifteen minutes later, Kevin's smiling face was at my door and fixed the problem. I just love the customer service at 3D Air! Thanks y'all!3/22/17 3D continues to be a five star company for me. Always friendly, competent and thorough. I called at 9PM last night when the AC wouldn't come on. Roger answered the phone and Kevin was here at 9AM. He was extremely professional and kept troubleshooting until he found the source of the problem. Can't thank them enough for taking such good care of me. I've been a customer since 2012. The office staff is also very friendly and competent. Thanks go out to Erica for working me in. 12-6-13 Exceptional company. Friendly, on time, best prices and great service. They even found a rebate three months after system was installed.

Kathy C Jackson

15:34 31 Oct 13

very satisfied customer here!! :)

Vivian Smith McSwain

04:14 10 Aug 13

Tracy Laggy

22:36 05 Jun 13

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